FAQ
Health management services
Our holistic service covers all equipment critical to customer operations – from thrusters and CPP shaftlines to stabilisers and batteries – including both Kongsberg Maritime products and selected third-party machinery. These products may be installed across all vessel types, from tugs to heavy lift construction vessels.
In a recent example from an anchor-handling vessel, our Health Management service identified and helped a customer prevent breakdown of a winch system. Breakdown would have resulted in the vessel being taken out of service for a several million-dollar overhaul. Instead, our Health Management experts mobilised field service personnel to the vessel on the same day, enabling it to re-enter operation with minimal interruption.
It involves the monitoring and analysis of equipment condition results by our experts, who utilise their deep domain knowledge to provide targeted recommendations in response to sub-optimal performance or abnormal equipment signals. These recommendations may be to carry out maintenance or make operational adjustments, which the customer can use to take action. The analysis and advice are displayed within our customer portal, and responsiveness depends on the service level chosen. For example, our premium-level service comes with a 24-hour response guarantee.
Our class-certified Condition Monitoring System K-CMS is a system that includes the sensors and hardware used to collect condition data (including of high-speed rotating machinery, such as thrusters) for use in these assessments. K-CMS also includes the software tools needed for initial analysis and to provide an overview of the data.
Firstly, for our unique knowledge of the equipment we manufacture and support, which allows us to provide targeted advice that no other service provider can deliver.
Secondly, for the holistic approach of our service delivery which covers all equipment critical to the ship's operation, including selected third-party machinery. We partner with external domain experts to provide targeted advice on third-party machinery outside of our area of expertise, allowing us to offer one holistic platform for the condition monitoring of customer vessels and fleets.
We identify and raise engine maintenance issues with the customer, providing you with targeted advice to bring the equipment back to optimal operation and fuel consumption. This can lead to significant savings in cost and emissions.
On a Platform Supply Vessel (PSV), which typically operates four engines, a saving of 1% in fuel leads to a direct cost saving of up to $7000 per engine, per year, depending on actual fuel price. This corresponds to a 19,000 tonne reduction in CO2 emissions, which is equivalent to that of more than 2,000 households. One customer told us their fuel consumption was reduced by 5-8% through this service.
In terms of operational value, the improved ability to predict upcoming machinery breakdowns is used to optimise the planning of operational and maintenance tasks. The result is a reduction in unplanned maintenance and operational disruption, and an increase in equipment uptime, performance, and reliability.
As for the financial value brought through the service, it translates from minimised unplanned downtime and maximised uptime, which means that maintenance and operating costs can be reduced, and that the asset's life can be increased. In addition, optimising engine performance can lead to significant reductions in fuel consumption and in turn, cost.