General Terms & Conditions (T&Cs)

Warranty terms

All our systems come with a standard 12-month warranty.

For warranty claims after the vessel has left the shipyard and been handed over to the owner, please contact for assistance. Our technical support team will begin troubleshooting, typically via email, phone, remote connection, or by replicating the reported issue in our office.

To ensure a quick resolution, please provide all relevant details, including whether spare parts are needed or available onboard.

For full warranty terms and conditions, refer to Clauses 2.10, 2.11, 27, 30, and 35 in the documents available for download.