Service Engineer
Job Title: Service Engineer
Department: Global Customer Support
Team: E&C Services
Scope of Work
- All scope of work related to equipment and systems delivered by Kongsberg Maritime especially K-IMS system
- Role as Digital Ocean System Engineer does involve minimum work related to networking
- Collecting, storing and processing data from Kongsberg Maritime systems and 3rd party data providers, through different type of industrial protocols.
- Work with customers to understand their challenges, improving their efficiency and sustainability through digitalization.
- Configure databases to structure and organize data.
- Create apps and dashboards through Kongsberg Maritime digital platform.
- Handling our core cloud services, digital solutions and our open digital ecosystem
- Focus on customer support, service on assigned Kongsberg Maritime product range
- Provides remote guidance and product support to customers
- Maintain good relationship with existing clients
- Technical support for the members in CS
- Proper preparation and execution of work assigned and ensure standards are always met
- Responsible for generation of service reports, database, and other relevant documents
- Handling pre and post administrative work
- Survey, Installation & Commissioning on retrofit, refit & new building projects
- Promoting teamwork and building human relationship within team
Qualifications (Required / Preferred)
(Required)
- Interest and experience from installation and operation of IT systems, Computer networks, data communication and protocols, Cloud solutions and Microsoft Azure is an advantage
- Fluent in English, oral and written
- Must have excellent co-operative skills, good communication skills, result-oriented and self-motivated
- Ready and motivated for worldwide support activities
- Self-driven attitude to find solutions to problems.
- Ensure customer satisfaction and high quality of services
- Good time management skills
- Ability to work independently
- Must meet the health requirements
- Willing to travel for overseas assignment
- Able to travel on short notice
- Able to collaborate with own team and with colleagues from other offices operating in different time zones.
- This employment may require security clearance by the Norwegian National Security Authority, clearance through Civil Aviation Authority or a background check. Please note that this might affect the offer process or employment.
(Preferred)
- Understanding of automation, electrical, or control systems.
- Relevant engineering certifications or technical licenses.
Key Expectations
- General knowledge and experience within Computer Science and some knowledge how to use industrial protocols like OPC UA, MQTT, Modbus, NMEA,
- Being trained and work experience for Kongsberg product K-Chief 700 system as an engineer
- Maritime experience and knowledge about either LNG, Offshore or Emission control is an advantage.
Working Location: Kongsberg Maritime Korea Jeonggwan Office
Please download an application form and submit it to HR Korea: mb309.kmkor.hr@km.kongsberg.com
- Application form download link: Application Form
For further information, please contact: Mrs. Eun Ju Jeong, Team Manager E&C Services
Closing: 23 June 2026
