Offshore Automation - Field Service Engineer - LATAM
About Kongsberg Maritime
Kongsberg Maritime is a global technology partner to the maritime industry, delivering integrated solutions that enhance safety, efficiency, and sustainability across the entire vessel lifecycle.
We are a global leader with a strong track record of innovation and operational excellence. Our commitment to ethical conduct and sustainable practices sets us apart and reinforces the trust of our customers worldwide.
Kongsberg Maritime delivers products, systems, and services that support the full lifecycle of a vessel — from design and newbuild to operations, upgrades, and lifecycle support. Our portfolio includes:
• Mission-critical technology
• Advanced system integration and digital solutions
• Lifecycle services delivered close to where vessels operate
Our strategy is focused on addressing the most critical challenges facing the maritime industry. We continuously strengthen our core business while investing in areas where we create the greatest value for our customers.
Quality is at the heart of everything we do. Guided by our vision of shaping the maritime future, we strive to be
our customers’ first choice by delivering reliable, high-quality products, solutions, and services. This is made possible through responsible technology and a team of skilled, engaged, and dedicated people.
Protecting people and planet – Together
An exciting opportunity has arisen as Offshore Automation – Field Service Engineer. Here with us, you will primarily work with Offshore Automation software and hardware in delivery, after sales and upgrade situations on both current and earlier versions of KM Integrated Control Systems (E&P Segments mainly). The position involves extensive traveling (100 + days a year), both planned and on-call commissioning and service jobs.
Qualifications/Skills:
• Technical education, bachelor, or equivalent combination of experience/education in the related professional field.
• Be customer oriented and “service minded”.
• Passion and patience to support customers and internal stakeholders.
• Ability to handle simultaneous activities and work in a hectic environment.
• Willing to expand technical knowledge to other areas through cross-department opportunities.
• Must be able to travel at short notice.
• Must be comfortable with extended travel activity and work tasks controlled by our customers.
• Be a team worker, with excellent cooperative skills towards colleagues and customers.
• Knowledge of general electrical control system concepts such as PID controllers, filters, etc.
• Ability to produce and interpret technical documentation.
• Ability to troubleshoot low voltage electrical components, use of voltmeters, etc.
• Experience with PLC / SCADA systems and their architecture is highly desired.
• Good communication skills and fluent in English - Manage English as the official “work language”.
• Ability to work independently, self-driven.
• Dedication and desire to build a long career within the technical field.
Tasks:
• Provide excellent level of support to customers by phone, e-mail, and at site, both onshore and offshore.
• Provide customer support through commissioning and service on assigned Offshore Automation and cross-trained product range.
• Supply technical assistance during on-call assignments regarding HW/SW issues.
• Attend CATs, Dry-Docking and Sea trials during commissioning and regular service trips.
• Responsible for reporting errors or defects on equipment delivered from KM and suggest improvement actions.
• Provide technical assistance to Sales, After sales, customer, and Automation team.
• Provide correct documentation when requested.
• Responsible for updating CRM, databases and documentation after regular services according to Global Customer Support processes.
• Develop own qualifications by participating at internal / external courses and education.
Authority:
• Prioritize and complete work tasks for the assigned service trip or project.
• Carry out actions to prevent errors within our delivery and after sales deliveries.
• Report all safety/security related incidents offshore.
• Complete and submit timesheets and expenses in a timely fashion.
• Ownership over assigned cases and/or service trips.
• Suggest improvements to our products and report needs to Service Manager or main office.
• Make proactive suggestions to customers on available upgrades and new products while visiting onboard.
Kongsberg Maritime is an equal opportunity employer. With us, you will be offered a competitive salary and benefit packages with good development opportunities in an international environment. We offer an inspiring and safe work-environment and the possibility to work with sustainable and exciting solutions for the future.
Work Location: Veracruz, Mexico.
Closing date by May 10th ,2026.
Kongsberg Maritime is a global technology partner to the maritime industry, delivering integrated solutions that enhance safety, efficiency, and sustainability across the entire vessel lifecycle.
We are a global leader with a strong track record of innovation and operational excellence. Our commitment to ethical conduct and sustainable practices sets us apart and reinforces the trust of our customers worldwide.
Kongsberg Maritime delivers products, systems, and services that support the full lifecycle of a vessel — from design and newbuild to operations, upgrades, and lifecycle support. Our portfolio includes:
• Mission-critical technology
• Advanced system integration and digital solutions
• Lifecycle services delivered close to where vessels operate
Our strategy is focused on addressing the most critical challenges facing the maritime industry. We continuously strengthen our core business while investing in areas where we create the greatest value for our customers.
Quality is at the heart of everything we do. Guided by our vision of shaping the maritime future, we strive to be
our customers’ first choice by delivering reliable, high-quality products, solutions, and services. This is made possible through responsible technology and a team of skilled, engaged, and dedicated people.
Protecting people and planet – Together
An exciting opportunity has arisen as Offshore Automation – Field Service Engineer. Here with us, you will primarily work with Offshore Automation software and hardware in delivery, after sales and upgrade situations on both current and earlier versions of KM Integrated Control Systems (E&P Segments mainly). The position involves extensive traveling (100 + days a year), both planned and on-call commissioning and service jobs.
Qualifications/Skills:
• Technical education, bachelor, or equivalent combination of experience/education in the related professional field.
• Be customer oriented and “service minded”.
• Passion and patience to support customers and internal stakeholders.
• Ability to handle simultaneous activities and work in a hectic environment.
• Willing to expand technical knowledge to other areas through cross-department opportunities.
• Must be able to travel at short notice.
• Must be comfortable with extended travel activity and work tasks controlled by our customers.
• Be a team worker, with excellent cooperative skills towards colleagues and customers.
• Knowledge of general electrical control system concepts such as PID controllers, filters, etc.
• Ability to produce and interpret technical documentation.
• Ability to troubleshoot low voltage electrical components, use of voltmeters, etc.
• Experience with PLC / SCADA systems and their architecture is highly desired.
• Good communication skills and fluent in English - Manage English as the official “work language”.
• Ability to work independently, self-driven.
• Dedication and desire to build a long career within the technical field.
Tasks:
• Provide excellent level of support to customers by phone, e-mail, and at site, both onshore and offshore.
• Provide customer support through commissioning and service on assigned Offshore Automation and cross-trained product range.
• Supply technical assistance during on-call assignments regarding HW/SW issues.
• Attend CATs, Dry-Docking and Sea trials during commissioning and regular service trips.
• Responsible for reporting errors or defects on equipment delivered from KM and suggest improvement actions.
• Provide technical assistance to Sales, After sales, customer, and Automation team.
• Provide correct documentation when requested.
• Responsible for updating CRM, databases and documentation after regular services according to Global Customer Support processes.
• Develop own qualifications by participating at internal / external courses and education.
Authority:
• Prioritize and complete work tasks for the assigned service trip or project.
• Carry out actions to prevent errors within our delivery and after sales deliveries.
• Report all safety/security related incidents offshore.
• Complete and submit timesheets and expenses in a timely fashion.
• Ownership over assigned cases and/or service trips.
• Suggest improvements to our products and report needs to Service Manager or main office.
• Make proactive suggestions to customers on available upgrades and new products while visiting onboard.
Kongsberg Maritime is an equal opportunity employer. With us, you will be offered a competitive salary and benefit packages with good development opportunities in an international environment. We offer an inspiring and safe work-environment and the possibility to work with sustainable and exciting solutions for the future.
Work Location: Veracruz, Mexico.
Closing date by May 10th ,2026.